Lift Breakdowns

From the moment we know that an emergency situation is in play, our engineers will move expeditiously to be at your site in the quickest timespan possible. On being made aware of the issue, we’ll immediately advise on safeguards that you can put into action to protect both your building and its users. Where appropriate, we’ll also make you aware of the initial callout charge for us to attend your property and get this information sent across. At the point at which we arrive at your building, we’ll diagnose the issues you are facing and inform you of the necessary fix and cost before you opt to proceed.

Once on the scene, we will immediately start making your lift safe. To do so, we’ll segregate our working area and ensure regular users of your lift are not able to engage it. In completing this crucial task (which may also involve rescuing trapped users or keeping them safe), we will next move to examining the environment and restoring it to working order. We will strive to get everything repaired on the spot, but in instances where we may need to collect parts or require input from other parties, we will ensure we do this in the shortest timespan possible. We know that you don’t want to inconvenience your lift’s users, so we will do all we can to get your lift operational.

Once your lift is back in working order, we will advise you on getting preventative maintenance measures in place. The aim will be to ensure that you don’t experience any significant hiccups moving forward. For this, one route we may suggest is signing a servicing contract with us. We aim to satisfy your needs so that you remember us when it comes to future work related to your lift, whether it be inspections, upgrades or repairs. Also, to impress you so much that you are happy to refer us to others.

The lift in your building goes into free fall and starts dropping multiple levels unassisted its discovered that the lift at your premise all of a sudden shoots of in an upward direction your lift’s doors are failing, particularly noticeable by them constantly opening and closing no power is going to the lift whatsoever and it is in a stuck state, worst still with passenger inside there is mis-levelling on your lift, and when it reaches it’s desired level it fails to align with the floor.

Instantly overcome unseen issues related to overloads and excess capacity preserve life by safeguarding humans who are panicked and stuck in your lift fully decommission a lift for a set period of time whilst its faults are tended to maintain the safest environment immediately after reporting an incident highlight faults and give an idea of what’s going wrong before we turn up.

Our rates are highly competitive, and unlike many other providers, we don’t need to mark up our costs on parts or labour significantly. In the same way, you’d like to control your budgets; we apply the same principles to our business. For us, we sustainably grow our workforce and marketing efforts in sync with income generated.

When we arrive at your premises, we conduct a thorough investigation to get to the root cause of your issue. We will isolate our workspace and deactivate all required mechanisms while a review takes place. In no instance do our technicians cut corners, and we stay the full course of our booked time (if not longer) to ensure you have the safest lift to use.

All our lift engineers hold at least an NVQ Level 3 qualification in lift engineering, extending through to workers who’ve also received reputable experience and other accompanying qualifications in this discipline, such as raising the bar to NVQ Level 4. We hold a broad range of skills to deal with all types of lifts, and the expertise of our people span both the mechanical and electrical space.

The lift in your building goes into free fall and starts dropping multiple levels unassisted its discovered that the lift at your premise all of a sudden shoots of in an upward direction your lift’s doors are failing, particularly noticeable by them constantly opening and closing no power is going to the lift whatsoever and it is in a stuck state, worst still with passenger inside there is mis-levelling on your lift, and when it reaches it’s desired level it fails to align with the floor.

When we receive your initial enquiry, it is logged and allocated to the most appropriate member of our team. We move expeditiously to get the right solution applied and retain contact throughout our dealings, with touchpoints after your works have concluded. We manage our customers very carefully, knowing that we want to be your first port-of-call when it comes to the future checks you’ll be requiring. INDUSTRY COMPLIANT We always adhere to all health and safety standards laid out by law and leading industry bodies. When it comes to securing buildings and their lifts, you can not under any circumstances take shortcuts. Some of the leading guidelines we follow include the Lifting Operations and Lifting Equipment Regulations (LOLER) 1998, the UK Supply of Machinery (Safety) Regulations 2008, BS EN 81-80 and the Provision and Use of Work Equipment Regulations 1998 (PUWER).

Managing risk must be at the forefront of our operations and your goal of maintaining a safe environment. At every juncture; we will prioritise the wellbeing of your lift’s users, from its mechanics through to clear signalling and fully working components. All we do also aligns with the typical best practice found from multiple key influencers within the trade.

Come along and be amongst the cheerful client base who use our expertise time-and-time again. We desire that when the word lift enters your vocab, you don’t make decisions without consulting us first. Our end users have utilised us for many years, and even our new engineers have been able to move some of their most loyal clientele over to us. Just know that with us, you have a partner for life.

At the centre of our operations are the problem-solving skills held by our engineers. They have great insight when it comes to analysing sketches, and a good knowledge of the health and safety precautions. The passion we hold for our work is what ensures you protect the users of your lift. Our agreement and commitment to you are prolonging the life of your building.

• Block management
• Building contractors
• Care homes
• Facilities managers
• Government
• Healthcare
• Retail
• Warehouses

Even if you have failed to get a lift maintenance contract in place prior to callout halting malfunctions with your lift is a critical problem that needs addressing avoiding the repercussion of upset lift users raising serious complaints is critical you want to prevent further damage to your lift which, in turn, can prolong rescue operations fixing vital components which are central to your lift’s operation is a vital concern